Sterling Heights, Michigan, Since July 2004, Bartec USA has been an Industry Leader in the supply of tools and parts to the automotive aftermarket, specifically for Tire Pressure Monitoring Systems. Our Sales and Support Team is known nationwide as the most helpful and informative group in our industry! We are hiring a motivated and sharp professional to lead our Inside Sales Team. The right candidate can join this prestigious group and help continue our legacy and make a name for yourself in the process! Our team prides itself in “being the best in TPMS!” The right candidate will be able to lead our inside sales team in the day-to-day activity while supporting various marketing efforts including, digital, creative and trade shows. RESPONSIBILITIES
The Inside Sales Manager reports directly to the Director of Sales. The role of the Inside Sales Manager is to oversee the Inside Sales Team and assist our customers effectively and efficiently. Customers include End Users of our products as well as Distributors of our products. The Inside Sales Team receives and processes orders, track leads, make follow up calls to customers and support our Outside Sales Team. The Inside Sales Manager is responsible for:
Management, oversight, and training of the Inside Sales Team
Providing Support to End User Customer Needs
Providing Support to Warehouse Distributor Needs
Supporting various marketing efforts including promotions, artwork, imagery, brochures, flyers, etc.
Updating various customer portals
Planning and supporting trade show events
Providing support to Administrative Functions
Processing Customer Returns
Bachelor’s Degree in Sales, Marketing or Business Administration
Automotive Aftermarket Sales Experience is preferred
Marketing Strategy and Implementation
Excel, Word, Outlook, and Office 365.
Understanding of Accounting [QuickBooks]
Electronic Data Interchange [EDI]
Application and Product data interchange [ACES/PIES]
The right candidate must be comfortable working in a fast-paced environment as well as:
Must have superior customer service skills.
Must have strong sense of urgency and desire to resolve customer concerns efficiently
Must have the ability to work independently as well as in a team environment.
Must be well organized, able to multi-task, and complete tasks in a timely manner
Must have strong written and verbal communication skills
Must have strong diagnostic and problem-solving skills.
Must have dependable transportation.
A valid U.S. Driver’s License is required.
This job is onsite
This is a salaried, full-time, on-site position [45 to 50 hours] with the occasional Saturday. Hours are 7:00 am to 5:00 pm Monday through Friday.
Annual Bonuses, Health insurance, Dental insurance, Paid vacation, 401K, Disability Insurance, Training